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UX Reference

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A searchable A-Z reference for UX terms, human-centered design concepts, research methods, accessibility terminology, usability metrics, and digital service concepts.

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Reference index

A-Z entries

Showing 73-96 of 180 entries.

F

Functional Requirement Structural Design

A functional requirement describes what a system, product, service, or component must do to support a user, business, or operational need.

Funnel Analysis Measurement

Funnel analysis is a method for examining how users progress through a defined sequence of steps toward a task or service outcome.

H

Help Text Interaction Quality

Help text is short supporting content placed near a question, field, control, or task step to clarify what the user should do or what information is needed.

Heuristic Evaluation Evaluation Method

Heuristic evaluation is a usability inspection method in which evaluators examine an interface against established usability principles or heuristics to identify potential usability issues.

Human Oversight Research Governance

Human oversight is the design, governance, and operational capacity for people to monitor, review, intervene in, correct, or override automated or AI-supported systems where needed.

Human-Centered Design Research Governance

Human-centered design is an approach to designing interactive systems that focuses on users, their goals, contexts of use, needs, limitations, and participation throughout design and eval...

I

Impact Metric Measurement

An impact metric measures a broader or longer-term effect associated with a service, programme, product, or intervention, often beyond immediate usage or short-term outcomes.

Implementation Fidelity Structural Design

Implementation fidelity is the extent to which the built product or interface accurately reflects the approved design intent, including layout, content, components, states, interactions,...

Implementation Review Research Governance

Implementation review is the structured evaluation of a built interface against approved design, content, component, accessibility, interaction, and front-end quality expectations before...

Implementation Risk Research Governance

Implementation risk is the possibility that a product, service, system, or change effort will fail, underperform, create harm, or produce unintended consequences during rollout or operation.

Inclusive Design Structural Design

Inclusive design is an approach to designing products, services, environments, or systems that considers human diversity, different abilities, situational constraints, and exclusion risks...

Information Architecture Structural Design

Information architecture is the organization, labeling, and structuring of information so people can find, understand, and use it.

Informed Consent Research Governance

Informed consent is the process of ensuring that participants understand a study and voluntarily agree to take part.

Input Validation Interaction Quality

Input validation is the process of checking whether user-provided data meets required rules, formats, constraints, or conditions before it is accepted or processed.

Interaction Consistency Interaction Quality

Interaction consistency is the extent to which similar interface elements, actions, states, and workflows behave in predictable and comparable ways across a product, service, or system.

Interaction Cost Interaction Quality

Interaction cost is the effort a user must expend to complete a task or obtain value from a system, including physical, cognitive, temporal, and navigational effort.

Interaction Specification Structural Design

An interaction specification is a documented description of how an interface or component should behave, including states, triggers, feedback, keyboard behavior, focus behavior, validatio...

Interview Guide Research Governance

An interview guide is a structured plan of topics, prompts, and follow-up questions used to conduct a research interview.

J

Jobs to Be Done Research Governance

Jobs to Be Done is a product and service framing approach that focuses on the progress a person is trying to make in a specific situation, rather than only on user attributes or product f...

Journey Mapping Structural Design

Journey mapping is a method for representing a user’s or customer’s experience across stages, actions, touchpoints, decisions, barriers, and outcomes over time.

K

Keyboard Accessibility Evaluation Method

Keyboard accessibility is the extent to which users can reach and operate interactive content, controls, forms, navigation, and workflows using a keyboard or keyboard-like input method.

L

Lagging Indicator Measurement

A lagging indicator is a measure that shows a result after an activity, service period, intervention, or outcome has already occurred.

Leading Indicator Measurement

A leading indicator is an early signal that may help predict, influence, or warn about a later outcome before that outcome is fully visible.

Learnability Interaction Quality

Learnability is the extent to which users can begin using a system, develop understanding, and improve performance with experience.