BRAC Agami and Digital Financial Engagement Among Women RMG Workers
Human-centered qualitative research examined digital financial practices, confidence, phone access, and service-use constraints among women RMG workers in Bangladesh.
[ APPLIED PRACTICE ]
Research and evaluation for digital systems.
Through UX Lab, Userhub conducts applied research, usability testing, accessibility evaluation, and evidence-led advisory for digital products, services, and programmes.
Product UX Evaluation
Independent evaluation to identify usability, accessibility, and comprehension risks—providing prioritized evidence for redesign or launch decisions.
Usability Testing & Validation
Task-based validation with real participants to confirm behavioral completion rates and identify critical breakdowns in user flows.
Human-Centered Research
Field-grounded inquiry to identify adoption barriers and trust gaps, mitigating strategic ambiguity during product or service rollout.
UX Strategy & Design Advisory
Strategic guidance on product evolution based on empirical findings, ensuring improvements align with user needs and operational constraints.
[ RESEARCH CAPABILITIES ]
Research capabilities for international studies and Bangladesh workstreams.
For organizations that need qualitative, UX, accessibility, or field research in Bangladesh, Userhub can support a focused research workstream or contribute to a wider international study.
Explore Research Services
[ CASE RECORDS ]
Evidence from recent UX Lab engagements.
Selected case records show how Userhub applies usability testing, human-centered research, and product evaluation in real project contexts.
Usability Study of WikiFunctions for Bangladeshi Developers
Moderated usability sessions examined workflow clarity, interface discoverability, and Bangla–English localization issues across prototype materials.
[ CAPABILITY BUILDING ]
Professional education grounded in applied practice.
Userhub Institute translates methodological rigor into cohort-based learning. We establish the cognitive foundations and structural capabilities required to architect inclusive, human-centered systems.
Structured Programs
Curricula connect research and professional practice to real-world constraints, prioritizing applied learning over generic theory.
Institutional Records
Permanent, fraud-resistant academic and alumni registries that provide durable signals of professional achievement.
[ PUBLIC RECORD ]
Open-access research and published evidence.
Alongside its applied work, Userhub publishes peer-reviewed, open-access research and methodological work across UX, accessibility, digital services and human-centered research.
Featured Publication
WCAG 2.1 Audit of Bangladeshi E-Government Accessibility: A Maturity Model for Digital Inclusion
This study audits 47 Bangladeshi government e-services across 74 websites, evaluating 1,534 user-critical pages for WCAG 2.1 compliance using automated and manual methods. A total of 14,308 violations were identified, primarily affecting screen reader,…
[ INSTITUTIONAL UPDATES ]
Latest news from Userhub.
Announcements, milestones, publications, programs, and institutional communications from across Userhub.
Userhub Researchers Publish Wiley Study on Domestic Violence Support Pathways in Bangladesh
Userhub researchers Wahid bin Ahsan and Humayra Rhusan publish a Wiley study examining how domestic violence support pathways in Bangladesh can break down across family, NGO, legal, and…
Userhub Delivers Human-Centered Product Thinking Workshop for bKash Product & Technology Teams
Userhub delivered a two-day Human-Centered Product Thinking workshop for bKash Product & Technology professionals at Lakeshore Heights, Dhaka, on 8–9…
Userhub Researchers Publish SAGE Study on Adolescent Mobile Media Use in Bangladesh
Userhub researchers have published a peer-reviewed article in Mobile Media & Communication, a SAGE journal, examining adolescent mobile media use,…