Applied UX evidence
Each case documents how UX Lab methods are applied to real product, service, platform, research, or accessibility challenges.
[ OVERVIEW ]
UX Lab case studies
Explore selected UX Lab case studies in product UX evaluation, usability testing, accessibility review, interface redesign, and human-centered research for digital products and services.
[ ARCHIVE NOTE ]
This archive includes selected public case records. Some client work, research materials, and evaluation findings are summarized or excluded due to confidentiality, consent, or publication constraints.
Decision context first
Read these records as evidence of problem framing, research process, evaluation logic, and design decision support rather than promotional success stories.
Public detail level
Some case studies are summarized because client materials, participant data, findings, or implementation details cannot be publicly disclosed.
Start at the Lab
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[ CASE RECORDS ]
Selected UX research and evaluation work
These case records document applied UX Lab work across service platforms, financial products, public-sector systems, accessibility reviews, localization studies, and human-centered research contexts.
Usability Study of WikiFunctions for Bangladeshi Developers
Userhub conducted a moderated usability study with Bangladeshi developers to evaluate the Bangla-language prototype of WikiFunctions. The study identified discoverability, terminology, accessibility, and workflow-comprehension issues, showing that effective localization for developer tools requires domain-familiar…
BRAC Agami and Digital Financial Engagement Among Women RMG Workers
Userhub supported baseline qualitative research for BRAC Agami, examining women RMG workers’ financial lives, digital confidence, and engagement with digital financial services through field-grounded, ethics-aware qualitative research.
UX Evaluation and Redesign for a National Overseas Employment Service
Userhub conducted a UX evaluation and redesign for a national-scale mobile service supporting overseas employment seekers, addressing usability, accessibility, information architecture, onboarding, authentication, task flow, and service navigation.
UX Redesign for Ek Sheba Nagorik Government Services Platform
Userhub redesigned the user experience of Ek Sheba Nagorik, a national government services platform, improving service discovery, information architecture, application flow, unified login, and citizen dashboard usability.
UX Evaluation and Redesign for a Diaspora-Focused Digital Wallet Platform
Userhub conducted product UX evaluation and redesign for a diaspora-focused digital wallet platform, covering mobile, desktop/web, landing-page experience, information architecture, accessibility, wireframes, and visual design prototyping.
Human-Centered WASH Demand Creation Strategy in Bangladesh
Userhub developed a human-centered WASH demand creation strategy for Simavi and WASH Alliance International, combining field research, personas, gap analysis, message testing, and partner training across Satkhira and Barguna.
[ REQUEST ]
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New work is scoped through the UX Lab request route. This helps determine whether evaluation, testing, research, or advisory is the appropriate starting point.