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UX Reference

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A searchable A-Z reference for UX terms, human-centered design concepts, research methods, accessibility terminology, usability metrics, and digital service concepts.

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A-Z entries

Showing 1-11 of 11 entries.

T

Task Analysis Evaluation Method

Task analysis is a method for studying what people need to do to achieve a goal, including the steps, decisions, tools, dependencies, constraints, and possible errors involved.

Task Scenario Evaluation Method

A task scenario is a realistic description of a situation that asks a participant to attempt a task without directly telling them which interface steps to take.

Task Success Measurement

Task success is a UX evaluation measure that describes whether a user completes a specified task or goal under defined evaluation conditions.

Test Plan Research Governance

A test plan is a structured document that defines how a usability test or evaluation will be conducted, including objectives, participants, tasks, measures, procedure, materials, and logi...

Thematic Analysis Research Governance

Thematic analysis is a qualitative analysis method for identifying, organizing, and interpreting patterns of meaning across a dataset.

Think-Aloud Protocol Evaluation Method

Think-aloud protocol is a method in which participants verbalize what they are thinking while performing a task, allowing evaluators to examine reasoning, confusion, expectations, and dec...

Time on Task Measurement

Time on task records the elapsed time users take to complete a defined task under evaluation conditions.

Touchpoint Structural Design

A touchpoint is a specific point where a person interacts with a service, product, organization, system, communication, staff member, or artifact within an experience.

Tree Testing Evaluation Method

Tree testing is an information architecture evaluation method in which participants use a simplified text-based hierarchy to find where they would go to complete a task or locate informat...

Triangulation Research Governance

Triangulation is the use of multiple data sources, methods, researchers, or perspectives to strengthen the interpretation of research findings.

Trust Calibration Interaction Quality

Trust calibration is the alignment between a person’s level of trust in a system and the system’s actual capability, reliability, uncertainty, and limits in a given context.