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UX Reference

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A searchable A-Z reference for UX terms, human-centered design concepts, research methods, accessibility terminology, usability metrics, and digital service concepts.

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Reference index

A-Z entries

Showing 25-48 of 180 entries.

C

Change Management Research Governance

Change management is the structured process of preparing, supporting, and guiding people, teams, and organizations through a transition from current practice to a new way of working.

Channel Strategy Structural Design

Channel strategy is the planning of how users can access, move through, receive support from, and complete a service across different channels.

Codebook Research Governance

A codebook is a structured guide that defines the codes used to categorize, interpret, and compare qualitative data.

Cognitive Accessibility Interaction Quality

Cognitive accessibility is the practice of making information, interfaces, tasks, and services easier to understand, remember, navigate, and complete for people with diverse cognitive, le...

Cognitive Load Interaction Quality

Cognitive load is the mental effort required to understand information, make decisions, remember details, and complete an interaction.

Color Contrast Structural Design

Color contrast is the difference between foreground and background colors that affects whether text, controls, icons, and visual information can be perceived and read.

Component Structural Design

A component is a reusable element with a defined purpose, structure, behavior, and implementation rules within an interface, design system, or software system.

Component Documentation Structural Design

Component documentation is the structured guidance that explains how a reusable interface component should be used, configured, implemented, tested, and maintained, including its purpose,...

Component Governance Research Governance

Component governance is the process of controlling how reusable interface components are proposed, approved, documented, implemented, updated, deprecated, and maintained within a design s...

Component Variant Structural Design

A component variant is an approved version, state, size, style, or behavior of a reusable interface component that serves a specific use case while remaining part of the same component fa...

Confidence Signal Interaction Quality

A confidence signal is a user- or staff-facing indication of certainty, uncertainty, reliability, confidence level, or limitation associated with a system output, recommendation, classifi...

Consent Clarity Interaction Quality

Consent clarity is the extent to which users can understand what they are agreeing to, sharing, authorizing, or allowing at the point where consent or permission is requested.

Content Clarity Structural Design

Content clarity is the degree to which written information is understandable, usable, appropriately structured, and suitable for the people and tasks it supports.

Content Design Structural Design

Content design is the practice of planning, structuring, writing, and governing content so that users can understand a service and complete their tasks.

Contextual Inquiry Evaluation Method

Contextual inquiry is a field-based research method in which researchers observe and interview people in the context where work, service use, or task activity takes place.

Conversion Measurement

Conversion is the completion of a meaningful intended action within a product, service, or journey, interpreted in relation to user need, service purpose, and ethical context.

D

Data Quality Measurement

Data quality is the degree to which data is accurate, complete, consistent, timely, valid, and fit for its intended use.

Data Saturation Research Governance

Data saturation is the point in qualitative research where additional data collection is unlikely to add substantially new information relevant to the research question.

Decision Explanation Interaction Quality

A decision explanation is a user-facing explanation of a decision, result, rejection, recommendation, status, or action that helps people understand what happened, why it matters, and wha...

Decision Log Research Governance

A decision log is a structured record of important decisions, including the decision made, context, evidence, alternatives, rationale, owner, date, and consequences.

Design Handoff Research Governance

Design handoff is the process of transferring design intent, specifications, assets, content, behavior, constraints, and contextual knowledge from design work to implementation or deliver...

Design Quality Assurance Research Governance

Design quality assurance is the structured review of whether implemented design, content, interaction, accessibility, and component behavior match approved standards, evidence, and intend...

Design Rationale Structural Design

Design rationale is the documented reasoning behind a design decision, including the problem, evidence, alternatives, trade-offs, constraints, and expected consequences.

Design Review Evaluation Method

A design review is a structured evaluation of a design artifact, interface, flow, or concept before or during implementation to identify risks, inconsistencies, and improvement opportunit...