This Bangladesh-based advanced diploma prepares learners to lead design efforts across technology, education, health, and civic domains. Grounded in usability evaluation, content structuring, accessibility, and applied research, the program emphasizes real-world impact, ethical practice, and scholarly contribution.

Students work on high-impact projects with guidance from experienced mentors—producing publishable UX case studies that meet academic standards and system-level relevance.

Program Structure

Part 1: Foundations of UX Design and Usability Practice

This phase builds core competencies in evaluating digital products, designing usable and accessible interfaces, and organizing content around user needs. Learners develop the ability to diagnose usability issues, structure content for clarity, and test designs with real users.

• Conduct UX audits using heuristic principles, accessibility standards, and interface evaluations
• Identify usability issues related to efficiency, clarity, consistency, and user control
• Assess task success, error rates, and interaction flow to guide design decisions
• Plan and conduct user tests to observe behavior and task completion
• Analyze test findings to identify friction points and generate actionable improvements
• Apply insights to iteratively refine design structure and interaction quality
• Develop content structures and taxonomies that reflect user goals and support discoverability
• Design IA using sitemaps, labeling systems, and hierarchical navigation
• Ensure clarity and accessibility across written and visual content components
• Create user-centered interfaces that meet global accessibility standards (e.g., WCAG)
• Build and refine low- to mid-fidelity prototypes for usability and clarity
• Use structured feedback cycles to strengthen the usability of each iteration

By the end of Part 1, learners will be able to conduct user testing, evaluate interface quality, and create usable, accessible, and well-structured design solutions—establishing a foundation for advanced research and systemic thinking in Part 2.

Part 2: Advanced Human-Centered Design and Research

This phase focuses on human-centered inquiry, systems thinking, and ethical design practice for real-world and societal impact. Learners conduct field research, synthesize insights, and iteratively develop solutions that address unmet needs in complex environments. Final projects are documented to meet academic and professional publishing standards.

• Plan and conduct qualitative and quantitative research (e.g., interviews, surveys, contextual inquiry)
• Analyze findings to uncover unmet needs, systemic barriers, and social dynamics
• Synthesize insights into inclusive, context-aware design directions
• Develop and refine prototypes that address educational, health, civic, or development challenges
• Test usability and relevance through structured feedback cycles
• Communicate rationale, process, and findings through structured documentation
• Prepare selected case studies for publication in the Userhub Journal
• Build a research-backed portfolio that supports leadership roles in HCD, strategy, or policy-driven design

By the end of Part 2, learners will be equipped to apply human-centered methods in research and design, navigate social and system-level problem spaces, and contribute meaningfully to interdisciplinary practice across public, civic, and academic sectors.

Key Skills Developed

• UX audit and usability evaluation
• Accessibility and inclusive interaction design
• User research (qualitative and quantitative)
• Information architecture and taxonomy building
• Content structuring for clarity and usability
• Prototyping and user testing with Figma
• UX case study writing and documentation
• Applied research for publication

Intended Audience

This program is ideal for:

• Design professionals—including UI, visual, and interaction designers—seeking deeper expertise in usability, user research, and systems thinking
• Professionals in technology, development, education, public service, or civic innovation aiming to address human needs through ethical and research-informed design
• Learners from computer science, social sciences, or development studies interested in applying UX methods to complex social or system-level challenges
• Individuals preparing for roles such as UX Researcher, Product Designer, Usability Specialist, UX Strategist, or design contributor within NGOs, research organizations, or multidisciplinary policy teams

Research and Publication Pathway

The program includes structured support for developing research-informed UX case studies through guided synthesis, writing, and peer feedback. Select student projects are published in the Userhub Journal, with assigned DOIs, allowing learners to contribute to the broader UX and HCD+ discourse.

This process supports professional visibility, ethical reflection, and evidence-based design practice—essential for careers in industry, academic research, or mission-driven sectors such as public health, education, and development.

Frequently Asked Questions

What career opportunities are available after completing this diploma?

Graduates are prepared for roles such as UX Researcher, Product Designer, Usability Specialist, and UX Strategist. Alumni have advanced into roles within NGOs, research organizations, interdisciplinary civic teams, and academic institutions, applying human-centered methods to public service, policy design, and social innovation.

Is this diploma program offered online or in person?

The program is delivered in a hybrid format. All sessions are conducted live and synchronously, allowing learners to attend either online or in person at our campus in Dhaka, Bangladesh. Both formats provide equal access to instruction, mentorship, and collaborative project work.

Do I need a background in design to apply?

The program is open to professionals from design and non-design fields alike. While many participants come from visual or UI design backgrounds, we also welcome those from computer science, development, education, and social research sectors. The curriculum scaffolds learning through early-stage evaluation and content structure modules, then builds toward advanced application.

How does the program support research and publication?

Learners receive guided support in developing UX case studies ready for peer-reviewed publication. Selected works are published in the Userhub Journal, complete with DOIs and academic referencing, enhancing both visibility and credibility.

Is this certification recognized internationally?

Yes. The diploma is recognized both locally and internationally. Graduates have successfully moved into roles within global UX teams, research labs, universities, and development organizations.