Real feedback. Real users. Better experiences.
At Userhub, we offer User Testing services that help organizations evaluate how real people interact with their digital products, prototypes, or services. Whether you’re launching a new platform or refining an existing one, our testing approach uncovers usability issues, behavioral patterns, and unmet needs—so your decisions are grounded in evidence, not guesswork.
We work with startups, NGOs, and product teams across Bangladesh and beyond to test solutions with the people they’re built for.
Our Testing Approach
- Planning & Participant Recruitment
We begin by understanding your goals and target users. We then design realistic task scenarios and manage participant recruitment to ensure meaningful, context-relevant feedback. - Moderated User Testing Sessions
Users complete key tasks while thinking aloud. We observe behaviors, capture pain points, and identify where confusion or frustration occurs—especially in critical paths like onboarding, navigation, or content clarity. - Data Analysis & Actionable Reporting
We deliver a clear, visual report that outlines user struggles, success rates, and experience gaps. Each finding includes practical, research-backed recommendations for improvement.
Featured Project
Usability Study for Wikifunctions with Bangladeshi Developers
We worked with the Wikimedia Foundation to test Wikifunctions with Bangladeshi developers. The study revealed key usability issues and informed improvements to support global users.
What Can You Test?
- Early-stage prototypes
- Websites and mobile apps
- Digital services (e.g., WASH portals, e-learning platforms)
- Forms, dashboards, and content flows
- Onboarding journeys and interaction microcopy
Who Is It For?
- Startups and Founders
Validate your MVP before launch. Save development costs by fixing UX issues early. - NGOs and Development Teams
Test accessibility, trust, and user comprehension across diverse contexts. - Public Sector Projects
Improve adoption of citizen-facing platforms and services.
Why Choose Userhub
- Contextual Expertise: We understand users in low-resource, multilingual, and mobile-first environments.
- Evidence-Led: Every recommendation is grounded in observed behavior, not assumptions.
- HCD-Aligned: Our testing practice is guided by ethical, inclusive design principles.
Our Ethical Commitment
We follow APA-aligned ethics protocols. All testing is conducted with participant consent, anonymity, and cultural sensitivity. Your data and IP are protected throughout the process.
Ready to See What Your Users Really Experience?
Let’s test your product with the people who matter most. Contact us to plan a user testing session and uncover the insights you’ve been missing.