2026-10-31T10:47:24Zhttps://userhub.com.bd/oai-pmh/oai:userhub.com.bd:124252025-06-21
LLM Chatbots in Academic Writing: Usability and Ethical Concerns Among Bangladeshi University Students
Wahid bin Ahsan
Fariha Islam
Academic Writing
AI Ethics
AI Literacy
bangladesh
ChatGPT
Digital Divide
educational technology
Featured
Gemini
Global South
higher education
Human-computer Interaction
LLM Chatbots
qualitative research
usability
The rise of large language model (LLM) chatbots, such as ChatGPT and Gemini, is transforming academic writing support in resource-constrained higher education systems like Bangladesh’s. This qualitative study explores how 12 Bangladeshi university students experienced and evaluated the usability and ethical implications of these tools during a structured academic writing task. Using moderated one-on-one sessions, think-aloud protocols, and Bangla-language interviews, the analysis identified ChatGPT’s intuitive interface, mobile accessibility, and time efficiency as key strengths. However, participants faced challenges with prompt formulation, repetitive outputs, and Gemini’s less intuitive, search-oriented design. While both tools aided ideation and drafting, concerns emerged about fabricated citations, over-reliance, and diminished critical thinking, raising academic integrity issues. These findings highlight the need for context-sensitive AI literacy, clear institutional policies, and user-centered, transparent HCI design. The study offers a comparative perspective from a Global South context, characterized by limited digital resources and evolving AI adoption, contributing actionable insights for policy, pedagogy, and design.
Userhub
Userhub Journal
2025-06-21
info:eu-repo/semantics/article
application/pdf
https://doi.org/10.58947/journal.mqzd67
https://userhub.com.bd/publications/llm-chatbots-academic-writing-bangladesh-usability/
info:eu-repo/semantics/openAccess
https://creativecommons.org/licenses/by/4.0/
https://userhub.com.bd/download/report/llm-chatbots-in-academic-writing-usability-and-ethical-concerns-among-bangladeshi-university-students.pdf
en